California Privacy Notice
OK Capsule Inc.
Last Revised: July 23, 2026
This Privacy Notice for California Residents ("CA Privacy Notice") supplements the information contained in our Privacy Policy and applies solely to visitors, purchasers, users, and others who reside in the State of California ("California Consumers" or "you") and who use our Platform. It is provided pursuant to the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the "CCPA").
If you are an end-use customer of one of the brands, practitioners, or platforms we serve (our "Partners"), OK Capsule processes your information as a service provider on that Partner's behalf. Please direct requests to the Partner you purchased from; we support our Partners in fulfilling verified requests.
I. Information We Collect About Our California Consumers
In the past twelve months we have collected the following categories of personal information about California Consumers. For each category, the table describes how we collect it, how we use it, the categories of recipients to whom it is disclosed for a business purpose, and whether it is "sold" or "shared" as those terms are defined by the CCPA.
| Category | How We Collect | How We Use | Disclosed for a Business Purpose To | Sold or Shared |
|---|---|---|---|---|
| Identifiers (name, postal address, email address, phone number, IP address, account name) | From users who voluntarily provide such information when signing up, using chat services, submitting forms, or otherwise interacting with us; IP address and online identifiers are collected automatically. | To provide our Services, respond to inquiries, improve user experience, and for analytics and business-to-business marketing. | Service providers (hosting, CRM, analytics, customer support). | Yes — IP address and online identifiers may be disclosed to the advertising and business visitor-identification providers listed in Section 1.2 of our Privacy Policy (Google Ads, RB2B, Instantly), which may constitute a "sale" or "sharing." You may opt out (see Section II). |
| Personal information categories listed in Cal. Civ. Code § 1798.80(e) | From users who voluntarily provide such information when signing up or otherwise interacting with us. | To provide Services, improve user experience, and for analysis. | Service providers. | No. |
| Commercial information (purchases, products considered, order history) | From users and Partners in the course of providing the Services. | To provide Services, fulfill orders, and conduct analysis. | Service providers (fulfillment, logistics, payment processing). | No. |
| Internet or other electronic network activity (browsing activity, pages viewed, interactions with the Website) | From users' browsers using cookies and similar technologies, as listed in Section 1.2 of our Privacy Policy. | To improve user experience, measure our marketing, identify prospective business customers, and conduct analytics. | Service providers (analytics, session replay). | Yes — activity data may be disclosed to the advertising and business visitor-identification providers listed in Section 1.2 of our Privacy Policy, which may constitute a "sale" or "sharing." You may opt out (see Section II). |
| Geolocation data (approximate location derived from IP address) | Derived automatically from users' IP addresses. | For analytics and to understand where our visitors are located. | Service providers. | No precise geolocation is collected. Approximate location derived from IP may be included in the disclosures described in the row above. |
| Professional or employment-related information (company name, role) | From users who voluntarily provide such information. | To provide Services and personalize our business-to-business outreach. | Service providers; business visitor-identification providers may independently associate business contact details with your visit. | See Internet activity row above. |
| Sensitive personal information — health and wellness information (health goals, dietary preferences, supplements ordered) | From users who voluntarily provide such information through our client portal or from Partners for order fulfillment. | Solely to provide the Services requested — formulating, manufacturing, packing, and shipping supplement packs — and for quality and regulatory compliance. | Service providers necessary for fulfillment. | No. We do not sell or share sensitive personal information, and we do not use or disclose it for purposes other than those permitted by the CCPA. |
| Inferences drawn from any of the information above | Generated from users' use of our Platform. | To provide and improve the Services. | Service providers. | No. |
We do not collect biometric information. We do not knowingly collect personal information from consumers under 16 years of age, and we do not have actual knowledge that we sell or share the personal information of consumers under 16.
Retention. We retain each category of personal information for as long as necessary for the purposes described above, including to comply with the record-keeping obligations applicable to a cGMP-certified, FDA-registered manufacturer, and then delete or de-identify it, as described in Section 6 of our Privacy Policy.
II. Your Rights as a California Consumer
Opting Out of Sales and Sharing
You have the right to opt out of the "sale" or "sharing" of your personal information, including sharing for cross-context behavioral advertising. You may exercise this right through the link in our Website footer, or by enabling Global Privacy Control (GPC) in your browser, which we honor as a valid opt-out request.
Limiting Use of Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA, so no separate limitation mechanism is required. If our practices change, we will update this Notice and provide a "Limit the Use of My Sensitive Personal Information" mechanism.
Your Access Rights
You have the right to request from us: (1) the categories of personal information we have collected about you; (2) the categories of sources from which it was collected; (3) the business or commercial purpose for collecting, selling, or sharing it; (4) the categories of third parties to whom we disclose it; and (5) the specific pieces of personal information we have collected about you.
Your Correction Rights
You have the right to request that we correct inaccurate personal information we maintain about you.
Your Deletion Request Rights
You have the right to request that we delete any personal information we collected from you and retained, subject to certain exceptions (including records we are required to retain under manufacturing, quality, and other legal obligations). Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
How to Exercise Your Rights
To exercise any of the rights listed above, please submit a verifiable consumer request by emailing privacy@okcapsule.com or calling 1-530-212-0004. You are not required to have an account to submit a request. We will verify your request using the information you provide, and we may need to request additional information to verify your identity; we will only use that information for verification. You may designate an authorized agent to make a request on your behalf by providing the agent with written permission and verifying your own identity with us. We will respond to verifiable requests within the timeframes required by law.
Non-Discrimination Policy
California residents who exercise these rights will not be denied goods or services, charged different prices, or provided a different level or quality of goods or services because they exercised their rights.
Shine the Light Disclosure
You may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, email privacy@okcapsule.com.
III. Changes to Our Privacy Notice for California Residents
This CA Privacy Notice is effective as of the date stated above. We may change it from time to time and will post any changes on the Platform. Please refer back to this notice on a regular basis.
Contact
If you have questions or concerns about this California Privacy Notice, you can email privacy@okcapsule.com or call 1-530-212-0004.