FAQs

  • OK Capsule is a Manufacturing-as-a-Service platform for wellness brands, practitioners and influencers to create personalized supplement experiences for their consumers.

    The platform provides e-commerce technology, products, fulfillment, compliance and strategic support that makes it safe, simple, and sustainable to generate recurring revenue while minimizing overhead.

  • OK Capsule sets itself apart from competitors through several key differentiators:

    cGMP Cetification
    OK Capsule is the only cGMP certified personalization contract packager.

    No Inventory Cost
    Cut inventory costs and eliminate concerns about expiring supplements. Our cGMP-certified facility provides everything you need to effortlessly deliver fresh supplements directly to your customers or third-party logistics provider.

    Flexibility
    You can bring your own supplements to OK Capsule if the formulary doesn't have the ingredient your customers need.

    Low MOQ
    Low minimum order quantities help you create a low-risk entry product to market.

    Higher AOV
    Average order value increases when multiple supplements are combined into one convenient packet.

    Patented Packaging System
    OK Capsule bring your brand to life through custom vitamin packs and eco friendly dispenser system that leverage modern technology. 

    No Bottles
    Ok Capsule's packaging is environmentally friendly, down to the tape on the boxes. The packs use 80% less plastic than bottles and we are in the process of developing compostable packs to eliminate plastic from the supplement industry.

  • Yes. OK Capsule is the only cGMP certified personalization co-packer adhering to FDA regulations.

    All supplements are manufactured in accordance with UL cGMP standards and tested by certified laboratories. Certifications can also include: Organic, Kosher, Halal, herbicide/ pesticide free, Vegan, Vegetarian, Glyphosate free, Non-GMO.

  • OK Capsule's formulary includes over 60 bioavailable supplements, each backed by scientific evidence and rigorously tested to ensure purity, potency, stability and maximum absorption. These include vitamins, herbs, mushrooms, amino acids, among other.

  • OK Capsule partners exclusively with ethically sourced supplement manufacturers who adhere to the highest standards of quality control.

    Each supplier is rigorously vetted to ensure their products meet stringent guidelines for efficacy and safety, guaranteeing that our customers receive only the best.

    For more detailed information on OK Capsule's sourcing practices, please feel free to contact the customer support team.

  • Yes. OK Capsule's manufacturing partners subject 100% incoming ingredients to rigorous testing. Every formulation and completed product undergoes a thorough evaluation before being dispatched to OK Capsule, guaranteeing purity, potency, and stability.

    OK Capsule obtains impartial verification from their manufacturing partners, confirming that every batch aligns with your specific requirements, courtesy of independent third-party laboratories that conduct tests for raw material and finished product potency.

    All affiliated laboratories are ISO-17025 accredited and subject to regular audits, ensuring accurate results and adherence to appropriate testing methods.

  • OK Capsule is at the forefront of personalized vitamin technology, driving innovation in the wellness market with areas like personalized nutrition, vitamins, and beauty.

    Customers connect through our APIs or Shopify App

    OK Capsule’s cGMP certified state-of-the-art facility in Reno, Nevada, is equipped with the latest technology to create private-label personalized supplements.

    Pack Inspector Technology
    The packet verification system guarantees accuracy by meticulously recording each packet's label and contents, utilizing advanced software, high-speed processing, and precise cameras to enhance inspection, and ensure compliance with FDA regulations.

  • OK Capsule is a manufacturing-as-a-service platform for practitioners, health clinics and wellness brands

  • Contact us to create predefined packs or custom packs for your customers

  • By spreading a portfolio of supplements across multiple clients, we achieve lower costs than an individual client could on their own.

    Frequent turn-over of inventory ensures potency for your customers.

  • OK Capsule is located in Reno, Nevada.

  • OK Capsule currently offers its services across the US.

  • OK Capsule partnered with Sendle, the first 100% carbon-neutral shipping carrier, specifically designed to serve small eCommerce businesses.

    Sendle's network reduces the environmental impact of shipping by tapping existing shipping providers and filling their vehicles to ensure every trip is maximized, and purchasing offsets to address carbon emissions.

    As a Certified B Corp, Sendle seeks to have a positive impact on all of its stakeholders, especially its team, the environment, and the communities Sendle serves.

  • OK Capsule provides comprehensive delivery services across the United States with USPS and soon additional acarriers, ensuring that supplements can be delivered directly to customers or to a third-party logistics provider, depending on your preferences and needs.

  • OK Capsule prioritizes environmental sustainability in all of its packaging, which uses 80% less plastic than traditional pill bottles and includes eco-friendly tape.

    Additionally, OK Capsule uses 100% carbon-neutral shipping and is developing compostable packs to further reduce its environmental impact.